Common or chronic conditions
Whatever health issue you’re dealing with, we can help.
Behavioral health & substance disorder resources
Sometimes the challenges life throws at you can feel like too much to handle. If you or someone in your family is struggling with issues that impact your mental health, don’t go it alone. We have resources that can help.
- Anxiety and stress
- Alcohol or drug abuse
- Anger management
- Coping with grief or loss
- Marital problems
- Domestic violence
- Eating disorders
- Compulsive spending or gambling
- Medication management
A range of resources
Explore your many support options in the drop-downs below. For direct links to many of these resources, visit the Resources section at bottom.
If you need help managing a chronic condition, you’re not alone. A Disease Management Nurse can help.
Disease management programs offer 1-on-1 personalized nurse support for conditions including:
- Congenital heart disease
- Chronic obstructive pulmonary disorder (COPD)
- And more
Case management programs offer long-term nurse support after a hospitalization or catastrophic health event, helping you:
- Explore care options
- Access resources for 100+ chronic conditions
Digital applications and messaging are available for both disease and case management, helping you foster an easier, more accessible relationship with your nurse.
When you’re expecting, you can expect help from us, every step of the way. The Maternity Support Program connects you with tools and resources to answer your questions – helping keep both of you in good health, before, during and after your baby is born.
- Answers to questions on everything from preconception health to newborn care
- Guidance in choosing an obstetrician or nurse midwife, as well as a pediatrician or other specialist
- Medically approved information on symptoms and concerns, along with topics like what to expect during labor or your next doctor visit
- Specialized guidance if your pregnancy is considered high risk – to help you stay healthier and prevent premature birth
- Support in managing your own physical and mental health before and after your baby is born
Centers of Excellence (COEs)
When the going gets tough, we help you get stronger. If you or a family member on your plan has a special condition, we’ve got you – with some of the nation’s leading health care facilities. Our Centers of Excellence network not only helps find the right specialist and medical center, but helps you better understand what’s going on with your illness.
We don’t call them Centers of Excellence lightly; they help members find the best path forward, with:
- More accurate diagnoses and fewer readmissions and complications
- Higher survival rates and better outcomes
- Care orchestrated by condition experts who work together regularly
- Appropriate therapy – not too much or too little
- An on-site care coordinator or experienced nurse guiding you throughout the process
Transplant Resource Services: expert help when you need it most
A transplant can be one of the most difficult medical procedures to face, so we take care of the details, so you can take care of you:
- Help with all transplant services, including hospital and doctor charges, and even travel and lodging assistance
- A designated transplant nurse to help you and your family navigate the process more confidently
- Providing education and support throughout
- Offering support coping with the stresses
- Helping you understand and follow treatment plans