Where to go for care
It’s important to find a regular primary care provider (PCP) you trust for ongoing attention to your health, but here are some guidelines when something comes up:
See your PCP (or a 24/7 Virtual Visit) if
It’s a minor issue, like a cold or bumps and scrapes. This is usually the least expensive option. (A 24/7 Virtual Visit is a $15 copay.*)
Go to urgent care if
It’s more involved, like back pain, stitches or X-rays. Generally more cost-effective than an ER visit.
Go to the ER if
It can’t wait. Any life-threatening or sudden severe condition, call 911 and/or go to the emergency room.
Common or chronic conditions
Whatever health issue you’re dealing with, we can help.
- Behavioral Health & Substance Use Disorder Services
- Diabetes Resources
- Maternity Support
- Chiropractic & Acupuncture
Behavioral health & substance use disorder services
When you’re feeling overwhelmed, you shouldn’t have to wait for regular office hours. Whether for everyday challenges or more serious problems, your behavioral health benefit offers access to online resources around the clock.
Depression- Anxiety and stress
- Alcohol or drug use
- Anger management
- Coping with grief or loss
- Marital problems
- Domestic violence
- Eating disorders
- Compulsive spending or gambling
- Medication management
Common questions
Diabetes resources
From weight management and other diabetes prevention strategies to cost-effective care if you’re living with the disease, we’re here with the resources to help you stay on top of your health.
Our Real Appeal program is designed to give you access to experts who’ll help you develop, and stick with, a healthy weight management plan.- Your PCP can help guide you to CDC-certified, onsite diabetes prevention programs.
Maternity support
When you’re expecting, you can expect help from us, every step of the way. Maternity support is here to provide information and support – throughout your pregnancy and after you give birth.
Guidance in choosing an obstetrician or nurse midwife, as well as a pediatrician or other specialist- Medically approved information on symptoms and concerns, along with topics like what to expect during labor or your next doctor visit
- Support in managing your own physical and mental health before and after your baby is born
Chiropractic & Acupuncture
If you’ve had back pain, you know how much it can interfere with your daily life. Luckily, your plan lets you access a broad network of caregivers to help get you back into the swing of things.
All credentialed caregivers, easily searched on uhc.com/CalPERS. For how, see the Resources- Direct access — no referral needed
- No deductible, just a $15 copay per visit in the network — up to 20 visits, combined, per year
- No claims forms to fill out; your provider coordinates all services and billing directly with OptumHealth
3,000+ chiropractors**950+ acupuncturists**