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Virtual Education Center

State of Arizona

United Healthcare

Open enrollment is October 30 – November 17.

Want help picking a plan? Start by reviewing what’s below, and for a little extra help, explore the UnitedHealthcare plan selection tool


What you’re getting

You have two plan options – the Triple choice Plan or the High Deductible Health Plan (HDHP). Whichever you choose, you’re signing up for quality care that goes where you go, and the extra support you need to get the most from your plan. With UnitedHealthcare, you get:

  • A national network of over 1.9 million+ providers and 6,700+ hospitals, so you can choose from a robust network of health care professionals and sites, including Mayo Clinics1
  • A statewide network of 39,600+ providers and 90+ hospitals1 that lets you stay within Arizona and is extensive enough to meet most of your health needs
  • Specialist visits without a referral, saving you time when a concern won’t wait
  • Mental health benefits, including virtual behavioral health visits and digital tools that make it easier to get help anywhere
  • 24/7 Virtual Visits plus Virtual Primary and Virtual Specialty Care, giving you access to urgent or routine care around the clock from doctors on myuhc.com® or the UnitedHealthcare app – anywhere you are
  • Condition management and wellness programs, to help you get – and stay – healthier, including the new OnePass Select™ fitness discount program with flexible membership options

Get a first look at how the plans work

See what makes the Triple Choice and High Deductible Health Plan options different.

Support above and beyond

You’ll get the information and advocacy to help you get the most of your health and wellness benefits:

  • 24/7 Nurse Support lets you chat with a registered nurse anytime, day or night, for answers or guidance
  • If you have a device – computer, tablet or smartphone2 – you can see a doctor or behavioral health specialist through virtual care
  • Advocacy for families who have children with complex medical needs offers one-stop support from a dedicated advisor, removing barriers and easing access to care
  • Rally® helps make it fun to take action for better health – physical, mental, and emotional – and may just earn you rewards
  • Real Appeal® is a digital program that helps guide, support and inspire you on your path to healthy weight management
  • Naviguard gives you help with unexpected, out-of-network medical bills over $300 by negotiating directly with providers on your behalf – at no additional cost with your plan (see the Resources)

All your health plan info in one place

The UnitedHealthcare secure member website, myuhc.com, is your personalized health plan hub, letting you search for care or see your plan information at a glance – on a smartphone, tablet or computer.

  • Easy care search for a provider, clinic, hospital or lab based on location, specialty, cost, services and more – plus, see how other patients rated them
  • Cost estimator that lets you estimate treatment costs before deciding where to go
  • Current claim information – whether claims history or their status right now – along with the ability to track, personalize and manage your claims
  • Benefit information and plan materials, including your Explanation of Benefits (EOB)
  • Options for replacing or printing a lost health plan ID card
  • Wellness tools, along with tips on healthier living and how to use your benefits to your best advantage
  • Care reminders, from when to schedule checkups and treatments to suggestions on immunizations, well visits, routine tests or lab work
  • 24/7 Virtual Visits plus Virtual Primary and Virtual Specialist Care access, right from your member site
Did you know?
The UnitedHealthcare app lets you access many of the same services as on myuhc.com

Options that fit the way you live

Get a closer look at the distinctive benefits of the Triple Choice and High Deductible Health Plan plans.

Triple Choice Plan

This 3-tier plan is designed so that you’ll save the most when you choose Tier 1 providers – those recognized for helping you get the greatest value from your health benefits.

  • Preventive care is covered at 100% when you use a network provider
  • For other care, you’ll have a deductible to meet before the plan will start to pay; after that, you’ll be responsible for a copay with most services3
  • Nationwide coverage from our nationwide Tier 1 and Tier 2 networks, means one less stressor when you travel
    • Tier 1 indicates those providers who meet quality and value standards, and includes all network hospitals, urgent care sites, labs, radiology facilities, medical equipment providers, mental health providers and surgical facilities
    • Tier 1 providers are listed on myuhc.com® and the UnitedHealthcare app (just look for the blue dot!)
    • Tier 2 consists of our extended network of quality network providers, so for some services you’ll pay more out-of-pocket with a Tier 2 provider than you would with Tier 1
    TIER 1
  • Out-of-network providers (Tier 3) are also covered, but they will likely charge you more, and you will be responsible for filing your own claims
  • If you’re not yet a UnitedHealthcare member, you can find network providers easily with the online search tool (see the Providers section to learn how)

See your options side by side

High Deductible Health Plan

The High Deductible Health Plan option provides you both network and out-of-network coverage, including access to the UnitedHealthcare network of UnitedHealthcare Premium® Care Physicians.

  • Preventive care is covered at 100% when you use a network provider
  • For other care, you’ll have a deductible to meet before the plan will start to pay; after that, you’ll be responsible for coinsurance with most services3
  • Coverage from our robust nationwide network means one less stress when you travel
    • Premium Care Physicians are screened to meet the UnitedHealth Premium quality care criteria which includes safe, timely, effective and efficient care
    • Premium providers are listed on myuhc.com® and the UnitedHealthcare app (just look for the two blue hearts!)
  • Out-of-network providers are also covered, but they will likely charge you more, and you will be responsible for filing your own claims
  • With this plan, you’re eligible to open a health savings account (HSA), so you have a pre-tax way to save for qualified health costs
  • The HDHP plan is available to current employees only; retirees are not eligible
  • If you’re not yet a UnitedHealthcare member, you can find network providers easily with the online search tool (see the Providers section to learn how)

See your options side by side

Triple Choice PlanHigh Deductible Health Plan
Tier 1 NetworkTier 2 NetworkTier 3 Out-of-networkNetworkOut-of-network
Plan Year DeductibleJanuary 1–December 31January 1–December 31
Deductible cross-applies to Tier 1 and Tier 2*
Individual$200*$1,000*$5,000*$1,600^$5,000^
Family$400*$2,000*$10,000*$3,200^$10,000^
Out-of-pocket limit
Individual$7,350**$8,700**$3,500^^$8,700^^
Family$14,700**$17,400**$7,000^^$17,400^^
Health savings account (HSA) employer contribution ^^^
IndividualNot applicable$720^^^
FamilyNot applicable$1,440^^
Preventive care services

Including preventive office visits, lab, radiology and other tests

No chargeNo chargeYou pay 50% after deductibleNo chargeYou pay 50% after deductible
Primary care office visit

PCP: General practice, OB/GYN, internal medicine and pediatrician

You pay $20 copay after deductibleYou pay $20 copay after deductibleYou pay 50% after deductibleYou pay 10% after deductibleYou pay 50% after deductible
Specialist office visitYou pay $40 copay after deductibleYou pay $40 copay after deductibleYou pay 50% after deductibleYou pay 10% after deductibleYou pay 50% after deductible
Urgent careYou pay $75 copay after deductibleSame as Tier 1You pay 50% after deductibleYou pay 10% after deductibleYou pay 50% after deductible
Emergency room (ER copay waived if admitted)You pay $200 copay after deductibleSame as Tier 1Same as Tier 1You pay 10% after deductibleSame as Network
Inpatient hospitalYou pay $250 copay after deductibleSame as Tier 1You pay 50% after deductibleYou pay 10% after deductibleYou pay 50% after deductible
Behavioral health, mental health & substance abuse services
InpatientYou pay $250 copay after deductibleSame as Tier 1You pay 50% after deductibleYou pay 10% after deductibleYou pay 50% after deductible
OutpatientYou pay $20 copay after deductibleSame as Tier 1You pay 50% after deductibleYou pay 10% after deductibleYou pay 50% after deductible
Maternity services

Includes initial office visit, pre-natal, and post-natal care.

You pay $20 copay after deductibleSame as Tier 1You pay 50% after deductibleYou pay 10% after deductibleYou pay 50% after deductible

Tips for using your plan

Whichever plan you choose:

  • Choose a primary care physician (PCP) who’s in the network
  • Schedule preventive care with your PCP – it’s covered at no extra cost when you use a network provider
  • Avoid going out-of-network whenever possible, as it may mean higher or surprise costs
  • Register for myuhc.com® to track your expenses, find network providers and get estimates
  • Use the UnitedHealthcare 24/7 Nurse Support whenever possible for guidance to appropriate care (at no additional cost)
  • Schedule 24/7 Virtual Visits as a less-expensive, more convenient alternative to urgent care or the emergency room

If you choose the Triple Choice Plan:

  • Choose a Tier 1 primary care physician
  • If you’re visiting a specialist, make sure the specialist is Tier 1 too – so you’ll pay the lowest out-of-pocket costs
  • Open a flexible spending account (FSA) to help pay for your medical, dental and vision expenses with pre-tax dollars
  • Be sure to use all the money you’ve put into your FSA so you don’t lose it when your plan year ends

If you choose the High Deductible Health Plan:

  • Choose a Premium Care Physician
  • Be sure to open your health savings account (HSA) with Optum Bank so you don’t miss out on contributions from your state agency
  • Try to also make your own HSA contributions, since the contributions are taken pre-tax
  • Note that some members deposit the difference in premium between High Deductible Health Plan and the Triple Choice Plan into their HSA