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Virtual Education Center

District of Columbia Government

United Healthcare

It’s nice to have options

Whatever your health concern, we can help you through it right where you are.

Virtual Doctor Visits

Any health concern can be stressful, and waiting for office hours can make it more so. Virtual Doctor Visits are designed to help shorten the wait—getting you answers and care, direct from a medical professional.

  • Video chat with a doctor anytime, day or night
  • Accessible from any computer, tablet or smartphone with a webcam
  • Visits with network practitioners from Doctor on Demand™, American Well (AmWell®) and Teladoc®
  • Answers to medical questions, diagnoses and prescriptions

Doctor on DemandAmWellTeladoc

Common questions

Virtual Behavioral Health Visits

Living your best life means caring for the whole you, but finding help for issues like anxiety or depression may be daunting. With Virtual Behavioral Health Visits, you can connect with an experienced, caring behavioral specialist right from home.

  • Video chat with a specialist anytime, day or night
  • Accessible from any computer, tablet or smartphone with a webcam
  • Visits with network practitioners from Doctor on Demand™, American Well (AmWell®) and Teladoc®
  • Support for addiction, depression, trauma, loss, stress or anxiety

Common questions

Advocate4Me

When everyday health issues come up, plan details elude you, or you have other concerns, like help finding care, no need to go searching for answers or support. Advocate4Me takes you straight to the source, connecting you with an experienced subject matter expert. What’s more, advocates have access to powerful data and technology, along with clinical experts, with the goal of helping steer you toward better outcomes and lower costs. All that, and it’s included in your plan at no additional cost.

  • A single number to call, no matter the health care question
  • Automatic routing to the advocate whose skill is needed
  • No redialing — advocates stay on the line until your issue is resolved, or call you back
  • Proactive solutions, bringing up health opportunities you may not even have thought of

Qualified advocates across a broad range of solutions

  • Benefits & Claims
  • Provider search
  • Pharmacy
  • Finances
  • Well-being
  • Emotional health
  • Clinical Support
  • Complex health care support
  • And more
93%
overall satisfaction rating2

An expert guide on your side

Watch the ways Advocate4Me helps personally guide you to a better health care experience.